Returns & Exchanges
At Peter Jackson, we are committed to ensuring your tailored garments fit perfectly; if you are not completely satisfied, you can return or exchange your items within 30 days of purchase. All returned products must be in their original, unworn condition with all tags and packaging intact.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Items
Carefully place your garments back into their original packaging, ensuring all suit bags and hangers are included to prevent damage during transit.
Ship to Our Warehouse
Print your prepaid shipping label, attach it to the outside of your parcel, and drop it off at any authorized postage location.
Quality Inspection and Refund
Once our master tailors inspect the returned items for quality assurance, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing