Frequently Asked Questions
Everything you need to know about your Peter Jackson shopping experience.
What is the standard shipping timeframe?
We offer standard shipping within 3-5 business days and express shipping within 1-2 business days for all domestic orders.
What is your return policy for online purchases?
You can return any unworn, unwashed items with original tags attached within 30 days of delivery for a full refund or exchange.
How do I determine my correct size?
Please refer to our comprehensive Size Guide located on each product page, which includes detailed measurements for slim, tailored, and classic fits.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Can I track my order once it has been shipped?
Yes, once your order leaves our warehouse, you will receive a confirmation email containing a tracking number and a link to monitor your delivery status.
Do you offer alterations for suits and trousers?
While we do not perform alterations online, you can visit any Peter Jackson retail store for professional tailoring services on your purchased garments.